Legal — Terms

Terms & Conditions

Version v1.2

Welcome to St.Agnes Designs. We are more than a fashion atelier; we are an art collective. Every creation that leaves our studio is a product of meticulous research, intention and craftsmanship.
Our goal is to build a lifetime experience of our brand and a rich working relationship with our esteemed clientele. To achieve this, we have curated a customer service policy and agreement that outlines our policies and processes to ensure clarity and alignment throughout our collaboration below:

SCOPE 
Our services are rooted in our artistic exploration and craftsmanship, which goes beyond our expertise in basic tailoring. All garments are custom made-to-order, and we invest time in material experimentation, shape exploration, and concept refinement to reflect our brand values and your personal story.
PRODUCTION TIMELINE
Our production timeline is based on standard orders or express orders and commences only:
- upon 70% down payment is received in EURO or agreed deposit payment; and
- written confirmation of the final design, measurements, and material specifications by the Client.

We look forward to working with you!