Privacy Policy

Information we collect

When you book or contact us, we collect your name, email address, phone number, booking preferences, special requests, and service history. If you subscribe to our newsletter, we collect your email address.

How we use your information

To confirm bookings, send reminders, handle reschedules and cancellations, process payments, respond to enquiries, and provide customer support. We do not sell your personal information.

Google Calendar access

The studio owner may connect a Google account so that confirmed bookings and blocked-out dates are kept in sync with their Google Calendar. This connection is made by the business owner only — clients are never asked to connect a Google account.

What we access

With the owner’s consent, we request the Google Calendar scope (.../auth/calendar). We use it solely to create, update, and delete calendar events that correspond to studio bookings and blocked dates on the calendar the owner selects.

How we store it

When the owner connects their account, Google provides authorization tokens that let us perform the calendar actions above. These tokens are stored securely on our server and are never shared with clients or third parties. The owner can revoke access at any time from the admin settings (“Disconnect”), which revokes our access with Google and deletes the stored tokens, or directly from their Google Account permissions.

Limited use

St Agnes’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google user data for advertising, and we do not sell it or transfer it to third parties except as necessary to provide the calendar-sync feature, to comply with applicable law, or as part of a merger or acquisition.

Sharing

We share information only with the service providers needed to operate the business — for example email delivery and payment processing — and only to the extent required to deliver the service. We do not sell personal information.

Retention & security

We retain data only as long as necessary for operational and legal purposes, and apply reasonable technical and organisational safeguards to protect it.

Your rights

Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to or restrict its processing. To exercise any of these rights, contact us using the details below.

Contact

Questions about this policy or your data? Email us at studio@stagnesdesigns.com.